According to APICS (American Production & Inventory Control Society), Operations Management refers to the management of all operations including Procurement, Production and Supply Chain of products and services in order to optimize cost, increase efficiency and enhance business and organizations competitiveness. Operations management comprises the following:
Operations Center focuses on establishing the crucial operations constituent of operations management (Procurement & Supply, Freight Transport, Logistics, Distribution networks, Customer Service, Quality control) in order to enhance the competitiveness of companies and organizations. In this framework, it provides an integrated range of information and networking services mainly by means of conferences and training programs intended for industry professionals while supporting businesses staffing with professionals of this sector and providing a range of related services.
Operations Center is run by a team of highly skilled executives with long standing experience in Operations Management as well as in organizing events and educational programs. The Company’s Managing Director is Marilena Arghyrou, Market & Communication expert, with over 16 years of experience in operations management.
Planning and organization of the Company’s own conferences and gala evenings in relation to Operations Management in order to promote the areas of Procurement & Supply, Freight Transport, Production and Maintenance, Logistics, Distribution Networks, Customer Service and Quality
Support to companies offering goods and services related to the Operations sector, helping them to successfully organize their own event.
Plan and organize specialized educational programs seminars and training programs both at cross company and in-company level.
Manage corporate communication of companies providing products and services. Managing corporate communication of businesses providing products and services related to the wider Operations sector.
Support businesses in staffing any position in the line of command for professions related to Procurement & Supply, Freight transport, Production & Maintenance, Logistics, Distribution networks, Customer Service, Quality control.
Help businesses to prepare for certification according to standards related to the Operations area.
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Marilena Arghyrou has been specializing in Operations Management since 2001. From 2007 to June 2017 she was General Director and Partner of the Supply Chain Institute of Southeastern and Central Europe (SCISCE).
During the 2014 – 2015 period she also participated in planning and implementing a series of publicity events within the Productivity Network of SEV (Hellenic Federation of Enterprises). She is an honorary member of the Hellenic Logistics Organization, a member of the Greek People Management Association (GPMA) and a member of the Hellenic Sales Institute. She was Managing Editor of sector-specific magazines on Supply Chain for 6 years (2001-2005 Managing Editor of "Warehouse – Transport" magazine and "Supply Chain & Logistics Magazine from 2005 to 2007). Marilena Arghyrou was responsible for organizing all the conferences held in the context of Logistics specific exhibitions ("Warehouse– Transport" exposition in 2001, 2003, 2005 as well as the "Supply Chain & Logistics" exhibition in 2006).
Mrs Arghyrou has supervised the practical training of the department of Management Science & Technology of the Athens University of Economics and Business regarding operations. From 1996 to 2001 she covered economic and international stories for television channels and the Press. She graduated with a honors degree from the Department of Communication, Media and Culture of the Panteion University.
Email : m.arghyrou@operationscenter.eu